I would like to order but prices are not indicated?
I placed an order and made payment, where is my order?
Once the order is shipped and tracking information is provided to you, we are no longer responsible for the order and any inquiries about the parcel must be forwarded to the appropriate shipping company. Please refer to the final invoice that was emailed to you to find the shipping and tracking information.
I live in a remote area, do you ship to my location?
Yes, we do ship to remote areas. Please indicate your PO Box # if applicable. Your shipping address must be entered clearly when completing the check-out process. This is also important for us to determine the shipping estimate. If you enter an incorrect or incomplete shipping address, you will be responsible for the additional charges for any returned packages.
How much is shipping?
The shipping cost will depend on your location and order size. Shipping estimates are done to the best of our ability, if there are any discrepancies, it will be reflected on the final invoice and you will be notified by email. Payment must be made in full before any orders are shipped.
Is there a minimum order?
Yes, we have a minimum order of $150 before taxes and shipping.
Is there free shipping over a certain amount?
No, shipping is always charged.
How do I make a payment?
Payment information will be emailed to you along with your quote. We accept EMT (email money transfer), Credit Card (additional 2.5% fee) and PayPal for US customers (additional 3% fee).
Can I cancel or modify my order after paying?
No, a receipt of payment confirms the order. Once the order is prepared and packed, we cannot cancel or make any modifications to the order.
Is it possible to pick up my online order?
Yes. Enter our address: 133-350 Rue Louvain O Montreal, QC H2N 2E8 as the shipping address and type 'Pick up' in the name field. Once the order is confirmed and payment is made, you will be notified when your order is ready to be picked up. ***The billing information must reflect YOUR personal information***
Is it possible to buy directly in your store?
Yes. See our location and hours here: Opening Hours
Where are you located?
We are located in Montreal, Quebec, Canada. See our location here: Map
I am making parkas, is the COMMANDER® fabric wind and water-proof?
Yes, our COMMANDER® fabric is ideal for parkas. It is a breathable fabric, wind resistant, water repellent and very durable for the cold arctic. It is long wearing, easy to care for and easy to sew.
How can I contact you?
You can phone or email us. See our contact information here: Contact Us
Do you have an online catalogue?
We are currently updating our catalogue. It will be available for you soon!
Are you on social media?
I am a very happy customer! Where can I leave you a comment?
Thank you so much, we appreciate all feedback from our customers. Providing quality service and products is our priority. You can leave us a comment here: Brador Fabrics Google Reviews or Brador Fabrics Facebook
Are Gift Certificates available for purchase?
Yes, you can call us toll-free at 1 877-845-8076 or email us at email@example.com with your request. Once payment is received for the amount you want, we will issue an e-gift certificate by email.
Who are you?
Brador Fabrics was founded in Montreal in 1977. We are an established, family-run Canadian business and one of the first companies to manufacture and design cross country skiwear adapted to cold Canadian winter conditions, under the “LUPA” “BLACK CREEK” and ‘BRADOR’ label. Brador Fabrics is the exclusive distributor of authentic Canadian-made COMMANDER® in Canada designed to weather our extreme cold Canadian winters. Read More.